Puget Sound Liberals Weekly Newsletter #199

Enhancing Freedom, Opportunity and Cooperation in Puget Sound and Beyond

Through informing and networking Liberals and Liberal Organizations.

 

Our vision is hundreds of thousands of well-informed Puget Sound Liberals working together.

 

          3500 members                             November 6, 2009              formerly Lake Hills Liberals                

 

 

 

 

                                                     

Our Website                                   Our  Editor                  To Unsubscribe

 

              Table of Contents  * Featured Articles

 

About Puget Sound Liberals

Calendars of Events

Communication with Our Members

Changing the Way I Contact You*

Opportunities

Petitions

 

Commentaries from Our Members

David Spring: L & I Ignored Known Rebate Error**

Rich Austin: Bye Bye Boeing Expansion Here

Amelia Kroeger: No to Nuclear Power

Ross Hunter: Light Rail on I-90, Not SR-520*

Linda Clifton: Dave’s Peacemaking Is Violent*

 

Liberals and Democrats Links to the Beef

Government Watch

 

State and Local Links to the Beef

David Spring: Is Rob McKenna Incompetent or Corrupt?**

Featured Advocacy Group: Jobs with Justice

 

Nation and World Links to the Beef

 

Our Liberal Spirit

When Messes Occur

 

Recommended Books

 

 

 

 

Our Political Values

 

Our Political Priorities

 

·       Fair Clean Elections and Open Government

·       Fair Taxes and Competent Spending

·       Investment for Productivity

·       Quality Health, Education, Jobs, Income

·       Environmental Protection and Energy Independence

·       Security and Equal Rights

·       Justice and Peace Everywhere

·       International Cooperation and Leadership

 

Conservatives oppose all of these

 

     Let’s End Our National Nightmare

 

         Let’s Restore Our American Dream

 

More on Conservative opposition to our American Dream

 

Washington State’s 5 Major Needs

·       Federal Funding for Health and Education

·       Public Campaign Financing

·       Substituting a Progressive Income Tax

·       Replacing Conservative Legislators

·       Stopping Corporate Abuse

 

Quote of the Week

This too shall pass. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Calendars of Events                             

 

King County Democrats - LD Meetings            Some 2008 Legislature Lobby Days

Thurston County Progressive Net                  Western Washington Fellowship of Reconciliation

Alliance for Democracy                                Democratic Underground.Com                          

Sierra Club Cascade Chapter Calendar           Cool State Washington

Washington Public Campaigns Calendar          Town Hall Seattle Calendar

Washington State Labor Council                    Whatcom County Peace and Justice Calendar 

Conversation Cafe      Drinking Liberally          Seattle NOW          

Wallingford Neighbors for Peace and Justice – Friday Night Movies      Liberal films on PBS

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


Calendar of Events

Saturday, November 7 at 6:30 at Jeanne Legault’s home (2518 South Brandon Court, Seattle) - inSPIRe Potluck and Discussion of genetically engineered foods.

 

Communication with Our Members

 

Changing the Way I Contact You

 

Last Thursday, either Microsoft, Comcast or ATT imposed a 50 blast email limit per hour, with the result that it took me three days to send out 2850 newsletter notices, during which time I could not send any other emails.

 

So I have now arranged to send you our newsletter notices each week through using an email blast service.  This service will cost me $50 per month on top of the $200 per year that I have been spending to maintain our website. 

 

I don’t want to charge for our newsletter or do a lot of soliciting for donations.  But I would appreciate some donations.  I don’t maintain a separate Puget Sound Liberals bank account, but do maintain a strict accounting of donations and expenditures.  So make your check out to me and send it to Dave Thomas at 162 - 163rd Place SE, Bellevue 98008

 

Opportunities

Useful Websites: contacts, maps, community organizing tools, and more.

 

Petitions

Tell the Democratic caucus to strip any Democrat who supports a filibuster of their chairmanships.

Tell our Democratic leadership to take a tough stand against Joe Lieberman’s threat to vote against cloture.

Tell Governor Gregoire’s office to not settle with our coal fired generating plant.

 

Commentaries From Our Members

 

David Spring: L & I Ignored Known Rebate Error

 

This update is for anyone who still thinks the Department of Labor and Industries is trying to follow State Law by fairly balance retro versus retro loss ratios as required by WAC 296-17-90402. This morning I received a report from the State Auditor’s office called the Towers Perrin Report which was submitted to the State Auditor on April 29, 2009.

 

This report estimated that the computer coding error caused $150 to $160 million in over payments to retro agencies. This of course is much higher than the L & I February 10, 2009 press release in which they stated the coding error led to $100 to $150 million in over payments.

 

Sadly, L & I has announced they only plan to recover 3 years of these over payments – about $30 million. What they failed to announce is that even though this error in 2008, the three years they are talking about is 2007, 2008 and 2009. Thus, they are only recovering two years.

This is a clear violation of WAC 296-17-90402. The original requirement of the retro program was that retro and non-retro would be treated fairly. This was not a suggestion. It was a requirement. It is still a requirement. Failure to require repayment of all over payments means L & I is transferring over $100 million from non-retro employers to retro employers.

 

L & I’s failure to collect all of the overpayments is also in violation of RCW 4.16.160 and RCW 51.48.260. These laws require repayment of the full amount plus interest and specify that there is no time limit for recover of debts owed the State. It is amazing that L & I thinks they can get away with giving away over $100 million tax payer dollars to retro agencies.

 

But it gets worse. On page 5 of the Towers report, they discussed the Occupational Disease misassignment error. They stated that it was not “appropriate” for L & I to be including unassigned claims with non-retro rather than fairly dividing these claims between retro and non-retro. They indicated that L & I was working with another actuarial firm to review this matter. Given that this practice was obviously contrary to State law, one has to question what there was to review. But the report confirms that L & I has known about the Occupational Disease error at least since the Spring of 2009. L & I has admitted that this error was about twice the size of the coding error meaning that it was responsible for about $300 million in over payments.

 

So this afternoon, I went to the Retro Proviso Study meeting. At the beginning of the meeting, the Director of L & I, Judy Shurke, announced that they would adopt a new policy to correct the Occupational Disease error beginning with the January 1, 2010 retro group reporting period. Judy apologized to retro groups that she could not delay this policy correction any longer. But the group she should have apologized to were the non-retro groups. Because of her nearly one year delay in correcting this problem, and giving retro groups yet another $30 million in over payments in 2009, Judy’s delay had cost non-retro groups another $30 million dollars. Judy seemed to be completely unaware of the fact that when she gives $30 million to one group, she is taking away $30 million from the other.

 

But it got worse. For as the meeting went on, they took up discussion of the 45 month limitation error. This error is roughly half the size of the double entry coding error, or about $75 million in over payments. L & I actuary, Bill Vasek, put on a presentation admitting that the way Retro Contracts were closed at 45 months created an over payment to retro groups of about 5%. Bill Vasek called it a “bias” which Bill defined as “an error which always goes in the same direction.”

 

Owen Linch, a study group member representing a non-retro group (Joint Council of Teamsters) asked Bill Vasek how long L & I has known about this error. Bill said it had been discovered in a study done several years ago.

 

Owen then asked, the most important question of the day: If you knew there was this error, why didn’t you adjust for it?

 

Bill calmly replied: “Because it was not part of our procedures.”

 

Owen just shook his head in disgust. And so did I. WAC 296-17-90402 required fair treatment of non-retro groups. Yet even when L & I knew for several years about a bias or error in the 45 Month Adjustment calculations which favored retro agencies and increased retro refunds by about $5 million dollars per year, L & I did not left a finger to comply with State law and/or fix this problem. Instead, they kept this problem hidden from non-retro groups and from the public until Wyman discovered it and called it “actuarially unsound.” This admission by L & I makes me wonder what other actuarially unsound procedures L & I knows about, but is keeping hidden from the public?

 

L & I is now considering options to fix this “bias” sometime in the next year. I have a better idea. They should fix the problem immediately by tacking an additional 5% on to all 45 month retro adjustments and then go back and demand repayment for all erroneously calculated 45 month adjustments for the past 15 years. They do not need a new law or a new policy to do this. Instead, this immediate action is required by WAC 296-17-90402, RCW 4.16.160 and RCW 51.48.260 – just as these same laws require recovery of the over payments resulting from the double entry coding error and the occupational disease mis-assignment error. All three of these errors had the same result. Which was giving away hundreds of millions of dollar in over payments to retro groups for which the retro groups were not entitled to receive.

 

Even if one were to accept the Attorney General’s claim of a 3 year time limit, L & I has only gone back 2 years on the coding error – costing tax payers and non-retro groups an extra $15 million. They didn’t go back at all on the Occupational Disease Error and in fact delayed taking action for nearly an extra year after the problem was discovered. At $30 million a year times 4 years, this foot dragging cost tax payers and non-retro groups an extra $120 million. In addition, the 45 month limitation error – at $5 million a year times at least 6 years of foot dragging – will cost tax payers and non-retro groups at least $30 million. The grand total just in L & I foot dragging on these three errors is $165 million. That is if one accepts the Attorney General claim of a 3 year time limit.

 

But since RCW 4.16.160 clearly states that there is no time limit, the total owed is over $500 million. And with interest, the total owed is over $1 billion dollars.  My only comfort is my faith that someday these hundreds of millions of dollars in undeserved over payments must and will be paid back. State law requires it and justice demands it.

 

I am continuing to deal with the problem of the State Attorney General’s failure to enforce State laws. But eventually, action must be taken to insist that the leaders of L & I show as much concern for the well being of non-retro programs as they are currently showing for retro programs. Regards, David Spring, Director, Fair School Funding Coalition, springforschools@aol.com.

 

Rich Austin: Bye Bye Boeing Expansion Here

 

Boeing's loyalty?  Only to investors, both foreign and domestic.

 

The Times (as well as other corporate media outlets) carried stories about how unions are responsible for Boeing moving to South Carolina. As one might expect, pale and stale devotees to such Beck-isms chimed in like monkeys on a leash.

 

It is not surprising that Boeing did what it did. Capitalism knows no loyalty.  It has no sense of community.  It is not patriotic.  Decisions are made solely on how best to temporarily appease stockholders.  And please remember that many of those anonymous Wall Street investors are not residents of the U.S. and never will be.

 

How gullible – and lazy - people are!  It would seem that those capable of making informed decisions based on critical analysis must surely have their gullets full of “free market” profiteering by now.  Alas, that is not the case. While repeating the anti-union line being pushed by the right, they conveniently overlook the fact that union folk received none of the $700 billion bailout money.  Here again, billions of our bailout tax dollars got sucked-up by foreign investors.  Neither are unions responsible for skyrocketing health care costs, nor mortgage foreclosures. Unions did not start illegal, immoral wars that are draining our national treasury dry.  Rather than kicking the “dogs” that need to be kicked, people who get their “information” from FOX now want to attack fellow workers.  What chumps?  History demonstrates that divide and conquer is a weapon that has been used by corporatism for eons.

 

Washingtonians enjoy one of the highest standards of living in the U.S.  We have one of the best state health care systems in our nation.  We are among the most educated.  Unions have done a lot to contribute to our standard of living. Good union wages raise compensation for non-union workers.  And while no state health care system is everything it should be,  the best state systems are those with the highest per capita incomes.  The same is true of education.

 

South Carolina is a so-called “right-to-work” [for less] state.  It has one of the lowest standards of living in our nation, an extremely high rate of illiteracy, and a horrible health care system.

 

The South Carolina legislature ponied-up billions and billions of tax dollars to “buy” Boeing’s relocation.  Guess where they found the money?  Yup, you got it. In public education and state health care trust funds.

 

To all those who want to blame unions for every ill known to humankind I would offer this suggestion:  Move to South Carolina.  Those of us here in Washington refuse to participate in a race to the bottom.  We won’t sacrifice our living standards in order to keep smiles on the faces of wealthy foreign investors.

 

If we had any sense we’d bring Boeing to its knees.  Believe me, we’d make a difference.  Boeing’s greedy investors would soon replace the company’s CEO with someone who could assure uninterrupted profits. That’s all they care about.  Rich Austin

 

Amelia Kroeger: No to Nuclear Power

 

Responding to link in October 30 PSL newsletter #198: In spite of no safe waste disposal, nuclear energy is being considered to reduce greenhouse gas emissions. http://seattletimes.nwsource.com/html/politics/2010132622_apusnuclearclimate.html , here's the Beef:

 

Additional nuclear power plants not only include high production carbon inputs; drawing on dwindling fresh water supplies; billions in taxpayer subsidies; no plan for the transport and storage of nuclear waste, and few long-term jobs, but a 2003 study revealed an estimate that the uranium rich ore would last three years.  The study (2008 update) also indicates nuclear cannot generate net useful energy and will produce more carbon dioxide than a fossil-fueled power station.

 

Is nuclear the answer, or even a meaningful part of the answer? This reader does not think so. Readers can call Senators Boxer and Kerry (Clean Energy Jobs & American Power Act), and Representatives Waxman and Markey (American Clean Energy & Security Act) toll free 800-270-0309 to express your dismay that far too much emphasis has been given to new nuclear power plants.  Amelia Kroeger

 

Ross Hunter: Light Rail on I-90, Not SR-520

 

Dave, 520 doesn’t work as the initial light rail route across Lake Washington for a variety of reasons. Personally, I’d love to have a train running across 520 and have tried to negotiate to get this. I’ve been convinced it’s not the right thing to do first. The Eastside delegation has negotiated that the new bridge will have the capacity for, and that the design will not preclude, light rail in the future when it makes sense. The short-term reasons to stay with the I-90 route:

1.      You would have to dig extensive (expensive) tunnels to get anywhere interesting. You can’t hook up with the train through the U-District – it’s too deep to get to from Lake Washington. Current train technology doesn’t climb hills as steep as it would take to get to I-5. You’d have to go under, and then under Lake Union.

2.      There isn’t enough capacity on the north-south train on the west side to take all the commuters from the eastside into downtown Seattle.

3.      The design has been done and agreed to for years. Re-opening it is a disaster. I would like a north-south route on the eastside. Nevertheless, this region needs to learn how to make decisions and execute on them. We cannot keep re-negotiating deals.

4.      Bellevue is a critical job center, and growing much faster (in jobs) than most other parts of the eastside. This is mostly by design, and it has to be the center of the train route so that we get the density we need around the stations.

5.      The environmental sensitivity is largely if you cross the Mercer Slough at I-90 to get to the BNSF route, which isn’t going to happen. The train will almost certainly run up Bellevue Way and over 112th. (People will argue with me over this, but the preferred route by both Sound Transit and the City of Bellevue is the Bellevue way one.)

 

I agree that it looks like a good idea on first glance. Ms. Hutchison had the same reaction. Once you spend some time looking at it you start to understand why the decisions were made the way they were. If all you care about is vehicle capacity you might want to leave I-90 alone, and that’s (I believe) where Hutchison’s suggestion came from. A functional system runs over I-90. As a region we have made this decision, and many other decisions that hinge on it, over and over again for the last decade. We should just execute.  Thanks for continuing to do this newsletter.  Ross Hunter

 

I pointed out the disadvantages of using I-90 to extend light rail from the Seattle area to the eastside.  Ross effectively points out the disadvantages of using SR-520 to the Eastside.  If using SR-520 won’t work, then I hope that an I-90 route would somehow link with the BNSF route to provide service to all Eastside cities.

 

Linda Clifton: Dave’s Peacemaking Is Violent

 

Dave, in your newsletter 198, for a peacemaker you are incredibly violent. 

 

I suppose you are wishing that a violent God would intervene, sending plague and death, especially to Israeli settlers whom you single out three times. That is an interesting evasion of the human obligation to work for peace and justice.  I don't know if you are aware that Israel has proposed multiple times to exchange areas in the disputed territories in an effort to create a more rational border, as two states are finally created that can live side by side in peace and prosperity.   Those proposals have been rejected by Palestinian leaders, sometimes out of hand, rather than being negotiated. 

 

Your words imply that you support ethnic cleansing of Jews from the West Bank but I'm sure you would support the continued ability for Israeli Arabs to live, as they do now, with full rights of citizenship in Israel. Your angry words do nothing to further sincere efforts to create a much-need peace for all.  Linda Clifton

 

There is a difference between Israeli Arabs living in their own country and Israeli Jews living illegally in another occupied country.  Dave Thomas

 

Liberals and Democrats

 

Government Watch

Also go to Whitehouse.gov.

 

Health Care Reform

House presents their merged health care bill.  For more.  It may vote on it this Saturday.

Senator Harry Reid apparently said that health care reform may not get passed this year.  I don’t understand why waiting will increase the likelihood of it passing.  The longer it waits, the longer the delay in addressing labor, GLBT, immigration and other issues.  And as soon as it passes, more attention can be given to extra stimulus to produce more jobs.  It is crucial that we have more jobs and address these other issues in time to influence people to support Democrats in the 2010 elections.

I have assumed that health care reform will pass, but Harry Reid’s comments are making me nervous. 

 

Education Reform

Education Secretary Arne Duncan has established Race to the Top funds for schools which meet four challenges.

 

Other

Our House has voted to extend household credits and unemployment benefits.

The Senate Environment and Public Works Committee approved climate change legislation,

The House is considering a bill to regulate financial companies and future bailouts.

 

Here’s the Beef

House confronts Pharmaceutical Industry

After health care reform passes, the task will be to convince voters that it helps them.

Two more Democratic house members have been elected who will support public option.  For more.

 

State and Local

 

David Spring: Is Rob McKenna Incompetent or Corrupt?

[I recommend reading the conclusion of this commentary before reading the beginning.  Dave Thomas]

 

This report reviews the interaction between four State statutes as well as the Case law regarding whether there is a three year time limit to recover overpayments made by the Department of Labor and Industries (L & I) to retro agencies as a result of actuarial errors made by L & I since 1992. These over payments exceed five hundred million dollars. With interest, the amount owed the State Treasury exceeds one billion dollars. Yet L & I is proposing to recover less than $30 million of the amount owed.

 

L & I claims that they cannot go back more than three years to recover over payments due to “advice from the Attorney General, Rob McKenna.”  But the Attorney General’s advice of a three year time limit appears to be contrary to at least two State laws. These are:

RCW 4.16.160 which states that there is NO TIME LIMIT for recovery of over payments owed the State (…there shall be no limitation to actions brought in the name or for the benefit of the state, and no claim of right predicated upon the lapse of time shall ever be asserted against the state…). and RCW 51.48.260 which requires that the full amount of over payments plus interest must be paid back to the State (Liability of persons unintentionally obtaining erroneous payments: Any person, firm, corporation, partnership, association, agency, institution, or other legal entity, but not including an industrially injured recipient of health services, that, without intent to violate this chapter, obtains payments under Title 51 RCW to which such person or entity is not entitled, shall be liable for: (1) Any excess payments received; and (2) interest on the amount of excess payments at the rate of one percent each month for the period from the date upon which payment was made to the date upon which repayment is made to the state).

 

While the Attorney General has thus far refused to explain his position, his advice is believed to be based on two other State laws. RCW 51.52.060 states that L & I Orders become final after 60 days. And RCW 51.16.190 (2) states that there is a three year time limit for collection of a delinquent premium. However, a “controlling” section of our State Constitution (Article 4, Section 6) – requiring our Courts to determine equity and fairness - trumps both of these laws.

 

This is discussed in a 2002 Retro Case, Fields Corp. v. Dep't of Labor & Indus. (2002) 112 Wn. App. 450) in which a Retro employer failed to appeal an L & I Order within 60 days and then tried to reverse the Order after the three year time limit based on “newly discovered evidence” confirming that L & I had made an error in their original Order. Fields appealed this decision to Superior Court claiming that “despite every effort of due diligence” Fields could not have known that the 1995 decision had been made in error. Thus, Fields asked for “equitable relief” which the Court granted under what is now known as the “Fields Exception.”

 

Yet another case supports the contention that there is no time limit on recovery of over payments owed the State. In FLOOR DECORATORS v. LABOR& INDUS. (1986) 44 Wn. App. 503, 722 P.2d 884, the employer claimed that they should not have to pay L & I because the amount owed was beyond the 3 year statute of limitations as specified in RCW 51.16.190 (2). The Court disagreed, pointing out that this three year time limit was only intended to apply to cases of “collections” from employers who were in “default.” Since the amount owed was not from a default, the three year time limit did not apply.

 

On the other hand, there are no exceptions to RCW 4.16.160. The rule that there are no time limits for recovery of debts owed the State goes all the way back to the Middle Ages and is considered to be a “controlling” statute by our Supreme Court. This was recently affirmed in a 2009 Supreme Court case discussed below. Thus, this report concludes that, according to our State Constitution, statutory law and well settled case law, there is no time limit for recovery of over payments made to retro agencies.

 

Background

On October 2, 2009, Senator Adam Kline and Representative Maralyn Chase sent separate emails to the Attorney General providing him with the State laws listed above and asking him to clarify why he had advised L & I that there was a three year time limit.

 

On October 9, 2009, the Attorney General’s office responded to Representative Chase’s request by stating that he would not answer her questions due to “attorney client” privilege. Such privilege does not exist because L & I has already publicly acknowledged the contents of the advice in numerous press releases.

 

Since this issue involved a huge amount of money and since the Attorney General’s advice is contrary to the above State laws, the public and the legislature are entitled to know the legal reasons for the Attorney General’s refusal to recover one billion dollars of the tax payers money.

 

On Friday, October 23, 2009, in order to figure out a solution to this problem, Senator Jim Kastama arranged for me to meet with Mac Nicholson, a non-partisan Senate attorney who helped draft Senate Bill 6035 (the Retro Reform bill) which passed the Senate in 2009 and also passed two House Committees, but is currently held up in the House Rules Committee.

 

At this meeting, I presented Mac with some proposed amendments aimed at reducing the chance of Retro over payments in the future. Mac agreed to consider the amendments and agreed that the Retro Program needed more disclosure and better transparency.

 

Legal Argument In Support of a Three Year Time Limit

Mac also discussed potential legal arguments that the Attorney General might use to support his claim that there is a three year time limit. Mac stated that the legal argument was likely related to the fact that legal orders issued by L & I are considered “final” if affected parties, such as retro agencies, do not file an appeal within 60 days. Since retro programs are subject to a final “adjustment” back to 45 months, L & I might only have a right to adjust contracts back to that final adjustment period.

 

For example, RCW 51.52.060 states:

… a worker, beneficiary, employer, health services provider, or other person aggrieved by an order, decision, or award of the department must, before he or she appeals to the courts, file with the board and the director, by mail or personally, within sixty days from the day on which a copy of the order, decision, or award was communicated to such person, a notice of appeal to the (Industrial Insurance Review) board.

 

In addition, RCW 51.16.190 (2) Limitation on (Workers Comp) collection actions, states:

Any action to collect any delinquent premium, assessment, contribution, penalty, or other sum due to the department from any employer subject to this title shall be brought within three years of the date any such sum became due.

Mac encouraged me to review the case law on these two statutes.  On a surface level, the case law appears to support the 60 day final order argument and the three year time limit.

 

For example, in Kingery v Department of Labor and Industries (1997), 132 Wn.2d 162, 937 P.2d 565, our Supreme Court refused to re-open a widow’s claim for death benefits even though she had recently obtained new evidence that the original Order, issued 8 years earlier, had denied her death benefits based on mistakes made by L & I and the County Coroner.

 

In a split four to three decision, our Supreme Court overturned the trial court which had overturned the Industrial Review Board. The Supreme Court relied on Marley v. Department of Labor & Indus., 125 Wn.2d 533, 886 P.2d 189 (1994):

 

In Marley, the claimant sought to overturn an unappealed Department order six years after she was denied benefits, alleging an error of law in the decision. We held her failure to appeal within the required 60 days precluded her from raising the issue, even where the decision by the Department may have been wrong; an erroneous decision by the Department which was not timely appealed is final and binding on all parties, and cannot be reargued by a claimant. Marley, 125 Wn.2d at 542-43.

 

The Kingery Opinion went on to state: Under the system for handling industrial claims and the principles enunciated in Marley, the Department has exceedingly limited authority to set aside its own unappealed orders. …Mrs. Kingery points to no other basis for allowing the Department to exercise authority to set aside unappealed final orders.

 

Thus on the surface, it appears as if L & I and the tax payers are stuck with L & I’s final orders even if those Orders are based upon hundreds of millions of dollars in errors made by L & I.

 

Legal Argument that there is NOT a Three Year Time Limit

Thankfully for the tax payers, for several reasons discussed below, this is not even remotely the case. First, we need to look more closely at the Kingery case to see what really happened. First of all, the majority of our Supreme Court did NOT agree with the claim that unappealed Orders were final even when L & I made a mistake. In fact, only three members of the Supreme Court agreed with this Opinion.

 

There was also a dissenting, but majority Opinion written by Justice Alexander and supported by a total of four Supreme Court Justices, which agreed with the trial court that final unappealed Orders of L & I could be reviewed even beyond the time limits for review if such review was required by the “equitable power of the court.”

 

 Justice Alexander’s Opinion was based upon Article 4, Section 6 of the Washington State Constitution which states:

 

“Superior courts and district courts have concurrent jurisdiction in cases in equity. The superior court shall have original jurisdiction in all cases at law which involve the title or possession of real property, or the legality of any tax, impost, assessment, toll, or municipal fine..”

 

Whenever there is a conflict between two statutes, the court must decide which of the two statutes is the “controlling” statute. Our State Constitution trumps all other State laws. Thus, as Justice Alexander pointed out in his Opinion, our Superior Court is always permitted to rule on cases of equity or fairness:

 

“In concluding that equitable considerations justified judicial intervention to reopen Kingery's claim, the trial court relied on this court's decision in Abraham v. Department of Labor & Indus., 178 Wash. 160, 34 P.2d 457 (1934). In Abraham, we discussed the finality of unappealed orders of the Department and said this court has long recognized that an unappealed Department order is final "unless fraud, or something of like nature, which equity recognizes as sufficient to vacate a judgment, has intervened." Abraham, 178 Wash. at 163. “

 

Despite being faced with evidence which would have justified an award of benefits had it been presented in 1983, the Department and Board refused to allow her to reopen her claim. It was only then that she sought the intervention of the superior court. These facts cry out for the equitable relief that the trial court granted to her.”

 

Justice Alexander pointed out that there was a power differential between Mrs. Kingery and the Department of Labor ad Industries such that it was reasonable for Mrs. Kingery to assume the Department was correct which was what caused her to fail to appeal:

 

“In light of those circumstances and the additional fact that she was given information by officials of the government which pointed toward her not having a valid claim for widow's benefits her decision to not appeal is understandable. Despite these setbacks, she attempted to learn the facts and was rebuffed at every turn until she was finally able to obtain the necessary evidence through extra-judicial means.”

 

The deciding vote in Kingery was cast by Justice Madsen who wrote: “I agree with Justice Alexander that the court's equitable powers are not limited to cases where it is shown that the claimant is essentially incompetent… I agree with the majority, however, that the claimant in this case failed to diligently pursue her rights.”

 

Thus, this case was NOT decided on the basis that L & I cases are unappealable past the statute of limitations, but it was decided based upon the contention of the majority that Mrs. Kingery could have discovered the evidence of error by the County Coroner sooner.

In fact, because Justice Alexander’s Opinion was in the majority on the issue now in question, the case summary for this case states:

 

Order - Erroneous Decision - Equitable Relief - Grounds - Inability to Obtain Facts - Circumstances Beyond Claimant's Control. An unappealed, erroneous decision by the Department of Labor and Industries on a claim for industrial insurance benefits may be vacated, and the claim reargued, if the claimant's failure to seek timely review was the result of frustrated attempts to obtain the true facts of the case owing to circumstances largely beyond the claimant's control. [See concurring opinion of Madsen, J., and dissenting opinion of Alexander, J.]

 

A Recent Retro Case: The Fields Exception:

In 2002, a Retro employer appealed a decision by L & I (Fields Corp. v. Dep't of Labor & Indus. (2002) 112 Wn. App. 450) based on a claim filed in 1995. Fields had the right to appeal the order within 60 days. It did not, because it "had no information on which to do so."

Three years later, Fields received evidence from an expert witness proving that the 1995 L & I Order had been made in error. Fields therefore filed a petition for review with the Industrial Insurance Review Board. They denied his petition because the 1995 Order had become a final order when Fields failed to appeal it in 60 days. Fields appealed this decision to Superior Court claiming that “despite every effort of due diligence” Fields could not have known that the 1995 decision had been made in error. Thus, Fields asked for “equitable relief.”

 

The Court granted equitable relief for Fields stating: “The Department acknowledged that the "Washington State Constitution provides equity power to the courts," and that the Industrial Insurance Act "cannot and did not alter this power." Relying on Kingery v. Department of Labor & Industries, the Department then argues that this power "is extremely limited," and that it either cannot or should not be applied here.”

 

The Court disagreed with L & I. Instead, the Court found that Fields had “valid reasons” for not questioning the original final order. These “circumstances” justified granting Fields relief from the Statute of Limitations: 

 

“ The parties have stipulated that "it was impossible" - not just difficult or impractical - for Fields to have known within the 60 days prescribed for appeal that Pierce's two claims were really only one claim. Thus, Fields cannot be faulted for not appealing by December 1, 1995. …Thus, to withhold relief would be to sanction the Department's collection, from a citizen of this State, an amount the Department knows is not dueHere, we hold that an employer should be permitted to litigate a claim that the Department does not dispute, and that the employer had valid reasons for not litigating earlier. Declining to endorse the Department's attempt to collect from a citizen of this State an amount the Department knows truth will not support, we conclude that the trial court did not err by granting equitable relief.”

 

This ruling, which discussed the Kingery ruling at length, has since become known in subsequent cases as the “Fields Exception” to the general rule that L & I final orders cannot be reviewed. Certainly if retro employers are entitled to re-open “final orders” based upon the fact that they could not have possibly known that they were being over charged, L & I should be able to re-open final orders based upon the fact that they could not have possibly known they were under-charging retro employers. To do otherwise is to sanction NOT collecting an amount the Department knows is due.

 

3 Year Statute of Limitations Applies only to “Collections” of Defaults

There is another case which supports the contention that there is no time limit on recovery of over payments owed the State. In FLOOR DECORATORS v. LABOR& INDUS. (1986) 44 Wn. App. 503, 722 P.2d 884, the employer claimed that they should not have to pay L & I because the amount owed was beyond the 3 year statute of limitations as specified in RCW 51.16.190 (2). The Court disagreed, pointing out that this three year time limit was only intended to apply to cases of “collections” which in turn are based upon employer “default.” Since the amount owed was not from a default, the three year time limit simply did not apply:

 

Industrial Insurance - Assessment for Default - Increased Premiums - Review.

A notification of an increase in premiums, issued under RCW 51.52, is not the equivalent of an assessment of default under  RCW 51.48, I.E., it is not a claim by the Department of Labor and Industries that an employer had failed to pay or had omitted payment of industrial insurance premiums.

 

The dispute centers upon the duty to pay, and is not related to the steps to be taken because of a refusal to pay…“The aforementioned (3 year) statute of limitations serves to limit the time in which the Department may bring an action to collect delinquent premiums. The proceeding before the Board, as we have already noted, was not a collection action.  “ (emphasis added).

 

Similarly, an Order to recover over payments is not a collection action because Retro agencies are not in default. They are simply being required to return over payments to which they were not entitled to receive.

What are the Controlling Statutes in the Retro Over Payment Recovery Case?

 

Controlling Statute #1 The most controlling statute is Article 4, Section 6 of the Washington State Constitution which states: “Superior courts and district courts have concurrent jurisdiction in cases in equity. The superior court shall have original jurisdiction in all cases at law which involve the title or possession of real property, or the legality of any tax, impost, assessment, toll, or municipal fine..”

 

There are at least two reasons Article 4 Section 6 of our State Constitution applies:

 

First, there is the equity question. It would be extremely unfair to the tax payers and to non-retro employers if retro employers were not required to return the hundreds of millions of dollars in over payments. Failure to require return of over payments hurts the public because, the loss of hundreds of millions of dollars from the Accident Fund (a part of the State Treasury) must be made up by increased Workers Comp premiums, and possibly even other taxes, which will ultimately have to be paid by the public. Failure to require pay back of over payments would hurt non-retro employers even more. Not only would they be subjected to higher Workers Comp rates, but they would not be able to fairly compete with retro employers since retro employers would have hundreds of millions of tax payers dollars with which they could drive non-retro employers out of business by offering lower prices.

 

In Reed v. Cunningham, 126 Iowa 302, 101 N. W. 1055, the Court said: "…such refusal or neglect (of State officers to protect the public interest) is the very basis on which equity will take jurisdiction; for otherwise the taxpayer whose interest is indirect would be utterly without remedy. But for the right to invoke the aid of a court of equity, officers might plunder the public treasury with entire immunity so long as they, or others for them, continue in control of the governing body."

 

Second, the retro overpayment recovery issue involves the legality of a “tax” and/or “assessment.” This is because all premiums and payments to and from the Department of Labor and Industries are in fact taxes. The following is in the Introduction section of the Industrial Insurance (Workers Compensation Program) Act:

 

RCW 51.08.015 "Amount," "payment," "premium," "contribution," "assessment."

Wherever and whenever in any of the provisions of this title relating to any payments by an employer or worker the words "amount" and/or "amounts," "payment" and/or "payments," "premium" and/or "premiums," "contribution" and/or "contributions," and "assessment" and/or "assessments" appear said words shall be construed to mean taxes, which are the money payments by an employer or worker which are required by this title to be made to the state treasury for the accident fund, the medical aid fund, the supplemental pension fund, or any other fund created by this title.

 

Thus, the claim that L & I’s final Orders cannot be subject to equitable review is not supported either by Case Law or by our State Constitution.

 

Controlling Statute #2 RCW 4.16.160.

According to Senator Adam Kline, who is the Chair of the Senate Judiciary Committee and an attorney with more than 30 years of legal experience, Chapter 4.16 is the most important or “controlling statute” because it defines the Statutes of Limitations for all causes of action. The specific section which applies to this case is RCW 4.16.160 which states:

 

RCW 4.16.160 Application of limitations to actions by state, counties, municipalities.

The limitations prescribed in this chapter (RCW 4.16) shall apply to actions brought in the name or for the benefit of any county or other municipality or quasi-municipality of the state, in the same manner as to actions brought by private parties: PROVIDED, That, except as provided in RCW 4.16.310, (a statute which applies to defects in building construction) there shall be no limitation to actions brought in the name or for the benefit of the state, and no claim of right predicated upon the lapse of time shall ever be asserted against the state…

 

The most recent Supreme Court case deciding an issue related to RCW 4.16.160 was

Wash. State Major League Baseball Stadium Pub. Facil. Dist. v. Huber, Hunt & Nichols-Kiewit Constr., Co, et. al., Supreme Court Docket # 81029-0. The Opinion was filed on March 5, 2009. This case concluded that a State agency (in this case the State Public Facilities District or PFD) was entitled to collect more than $2.46 million dollars in damages involving SAFECO field repairs even though the normal Statute of Limitations had expired. The Supreme Court ruled that there was no Statute of Limitations on debts owed a State agency.

 

Justice Stephens, who wrote the Supreme Court Opinion  then explains when and why there is not Statute of Limitations on debts owed a State agency:

 

“We have found an action to be “for the benefit of the state” under RCW 4.16.160 where it involves a duty and power inherent in the notion of sovereignty or embodied in the state constitution.  WPPSS, 113 Wn.2d at 296.  For example, in Bellevue School District No. 405 v. Brazier Construction Co., 103 Wn.2d 111, 115-16, 691 P.2d 178 (1984), we held that a school district could bring tort claims for design and construction defects 20 years after completion because in building schools the district was acting in its sovereign capacity.
 
Similarly, we have held that actions arising out of the sovereign power of taxation are not subject to the bar of a statute of limitations.  Gustaveson v. Dwyer, 83 Wash. 303, 309-10, 145 P. 458 (1915); Commercial Waterway Dist. No. 1 v. King County, 10 Wn.2d 474, 479-80, 117 P.2d 189 (1941); City of Tacoma v. Hyster Co., 93 Wn.2d 815, 821, 613 P.2d 784 (1980); Allis-Chalmers Corp. v. City of North Bonneville, 113 Wn.2d 108, 112, 775 P.2d 953 (1989).  
 
This court in Gustaveson stated: It is apparent from the doctrine of these authorities that a general statute of limitations has no application, whether the tax sought to be collected is to become the property of the state and payable directly into the state treasury, or whether it is to become the property of the particular county or municipality and payable into the municipal treasury to be expended for municipal purposes.  In either case the tax has been imposed and collected for the express purpose of carrying on the functions of government. . . .  All of the rights of the county here involved are traceable to and rest in the sovereign power of taxation.  Gustaveson, 83 Wash. at 309-10. 

 

Another relevant case was HERRMANN v. CISSNA et al., 82 Wn.2d 1, 507 P.2d 144 decided by the Washington State Supreme Court on March 1, 1973. This case is relevant because it involves the obligations of an insurance company (such as the Retro Insurance companies). 
In this case, the State Insurance Commissioner brought an action in King County Superior Court against an insurance company. The Insurance Company filed a motion for partial summary judgment contending the State’s claim for $661,000 was time barred by the Statute of Limitations. King County Superior Court granted the insurance companies motion. In a unanimous Opinion, the Washington State Supreme Court found that there is no time limit to State claims and thus reversed the trial court. 
 
Justice Rosellini writing for the Supreme Court noted: 

“The respondents (Insurance company) suggest that this provision (RCW 4.16.160) is inapplicable because the action is not brought in the name of the state itself but rather in the name of the Insurance Commissioner. We held in Smith v. Hopkins, 10 Wash. 77, 38 P. 854 (1894), that it was immaterial whether an insurance commissioner's action to recover assets of the corporation was brought in his own name or in the name of the state…

 

The fourth relevant case was State v Vinther, just discussed by Justice Rosellini in which the Supreme Court found that the Workers Compensation Act was specifically in accordance with the “sovereign powers of the State.” We discussed the public policy considerations which prompted the enactment of the workmen's compensation act and said of it: The act, as a whole, is the exercise of a governmental function in the fullest sense of the word, having its support in the police power of the state. 176 Wash. at 394. In conclusion, recovery of claims by the Workers Comp program meets the tests of RCW 4.16.160 and thus is not time barred by the Statute of Limitations.

 

Controlling Statute #3 : RCW 51.48.260. 

RCW 51.48.260 states: Liability of persons unintentionally obtaining erroneous payments. Any person, firm, corporation, partnership, association, agency, institution, or other legal entity, but not including an industrially injured recipient of health services, that, without intent to violate this chapter, obtains payments under Title 51 RCW to which such person or entity is not entitled, shall be liable for: (1) Any excess payments received; and (2) interest on the amount of excess payments at the rate of one percent each month for the period from the date upon which payment was made to the date upon which repayment is made to the state.

                                     

This statute is different from RCW 4.16.160 in that it applies specifically to cases involving payments received under Title 51 RCW (in other words to payments received under the Workers Compensation Act including over payments made to Retro agencies). RCW 51.48.260 requires repayment of “excess payments received” including interest - even when there was no intent to violate the Chapter. There are only two citable cases regarding this statute. Both specifically concluded that claims owed the Workers Compensation program are NOT time barred.

 

The first case, decided by Division Two of the Court of Appeals on March 19, 1999 is Dept of Labor and Industries v. Kantor, (1999) 94 Wn. App. 764. The primary issues were what the words “entitled” and “excess payments” meant in RCW 51.48.260. Division Two reversed the trial court and held that the Department of Labor and Industries has a statutory right under RCW 51.48.260 to recover “any excess payments.”  Thus, when a payment has been later determined to be in excess of what the payee was “entitled to receive”, L & I (and the State’s tax payers) can recover the tax payers money back without limitation as to the reason the excess payment was made to the provider, even if there was no intention to violate the Workers Compensation Act.

 

In a unanimous Opinion, Division Two wrote: “If a health care provider, acting without intent to violate the Act, "obtains payments" to which he or she is not "entitled," the provider is liable for "any excess payments received" and any applicable interest on such excess payments.  RCW 51.48.260.”

 

Here is how Division Two defines the word “entitled:

“Neither the Industrial Insurance Act, the medical aid rules, nor case law defines "entitled" as that term is used in RCW 51.48.260.  Nor does the legislative history provide guidance. Thus, we resort to extrinsic aids, such as dictionaries, to find the word's ordinary meaning. Brenner v. Leake, 46 Wn. App. 852, 854-55, 732 P.2d 1031 (1987). A legal definition of "entitle" is "to give a right or legal title to" something. BLACK'S LAW DICTIONARY 477 (5th ed. 1979). A more common meaning is to "furnish with proper grounds for seeking or claiming something." WEBSTER'S THIRD NEW INTERNATIONAL DICTIONARY 758 (3d ed. 1969).

 

Here, Kantor did not have a legal right to payment… And the audit authorized by RCW 51.36.100 provides the basis for L&I to take "corrective action," including …recoupment of payments made to the provider, together with interest. Because the Act authorized Kantor to bill L&I for proper and necessary treatment only, Kantor's bill for medically unnecessary treatment did not provide "proper grounds" for or a "right or legal title" to payment by L&I. Because Kantor was not "entitled" to receive payment for improper treatment, he is liable to L&I for those monies as "excess" payments. RCW 51.48.260.

RCW 51.48.260 focuses on the repayment of funds to which the payee was not entitled.«10» Because Kantor is a payee of funds to which he was not entitled, the statute authorized L&I to demand a refund.

 

Here is how Division Two defines the term “excess”:

“We also note that "excess" is an undefined term. According to the common dictionary definition, "excess" is a "state of surpassing or going beyond limits" or "more than or above the usual or specified amount." WEBSTER'S THIRD NEW INTERNATIONAL DICTIONARY 7?2 (3d ed. 1969). As Kantor was limited to payments to which he was entitled only, and he was entitled only to payment for proper and necessary medical treatment, payments for improper and unnecessary treatment are "excess" under RCW 5l.48.260. "We note that RCW 51.32.240 allows L&I to recoup disability payments made to injured workers due to error, mistake, erroneous adjudication and fraud. See Weyerhaeuser Co. v. Bradshaw, 82 Wn. App. 277, 918 P.2d 933 (1996). Thus excess merely means more than what the payee was entitled to receive even if that amount in excess was determined after the payee had received the payment. 

 

What is the correct process for getting the Attorney General to enforce State law?

The Attorney General has at least three affirmative duties:

1.      A legal duty to enforce and comply with existing State laws.

2.      A financial duty to minimize losses to the State Treasury.

3.      A social duty to act in the public interest.

 

In advising the Department of Labor and Industries that there was a three year time limit to recover over payments when in fact, under RCW 4.160.160 there was no time limit, the Attorney General failed to perform all three of the affirmative duties:

1.      The advice was clearly contrary to existing State law (RCW 4.16.160 among others).

2.      The advice might cost the State Treasury more than one billion dollars.

3.      The advice was not in the best interest of the public.

 

Paramount Duty of the Attorney General

The Attorney General’s letter to Representative Chase focuses on the Attorney General’s Duty to represent the Department of Labor and Industries – as if L & I were the Attorney General’s primary client. In fact, the Attorney General has a far greater duty to protect the public interest than to L & I.

 

In State ex rel. Dunbar v. State Bd. Of Equalization, 140 Wash. 433, 440, 249 P. 996 (1926), our Supreme Court stated: “(The Attorney General’s) paramount duty is the protection of the interest of the people of the state and, where he is cognizant of violations of the constitution or the statutes by a state officer, his duty is to obstruct and not to assist; and where the interests of the public are antagonistic to those of state officers, or where state officers may conflict among themselves, it is improper for the Attorney General to defend such state officers.”

 
Thus, where there is a conflict between protecting the public interest versus protecting the improper actions of employees of a State agency, the Attorney General has a higher duty to the pubic than to the employees of the State agency. 
 

In Reiter v. Wallgren (1947), 28 Wn.2d 872, our Supreme Court discussed the possibility that an Attorney General might fail to protect the public interest: The attorney general may be incompetent or corrupt, and may therefore refuse to institute proceedings to prevent actions however illegal, and the funds and property of the state be placed at the mercy of state officers, who, by corruption or incompetency, may produce or allow such a disposition of the property or funds of the state, during their term of office, and before they could be reached by the slow process of impeachment, as would practically ruin the state… We never have held that, in a proper case where the attorney general refused to act to protect the public interest, a taxpayer could not do so. We have not had occasion to pass upon such a question, and we trust we never shall.

 
We are rapidly reaching the point where such a question might have to be asked. What can be done when the Attorney General refuses to act? Dunbar mentions the possibility of (the Governor) appointing a special prosecutor when the attorney general’s representation would conflict with the duty to represent and protect the interests of the people of the state.  Dunbar (1926), 140 Wash. at 440-41. 
Article III, Section 5 of Our State Constitution does charge the Governor with the responsibility to see that the laws are faithfully executed. 
 
In Reiter v. Wallgren (1947), 28 Wn.2d 872, our Supreme Court stated: "Under our form of government, it is the right and duty of the judicial department to interpret the law and declare its true meaning and intent. Equally, it is the right and duty of the executive department to see that the laws as thus interpreted are properly enforced. As the final right to determine the true intent and purpose of all laws is lodged in the supreme court of this state, so is the final determination as to their enforcement and execution lodged in the governor.

 

Therefore, the proper course of action is to draft a Complaint to the Attorney General - pointing out the State laws which are not being enforced - and demanding that the Attorney General take action to enforce these laws. Hopefully, the Attorney General will then take the actions required by State law.  But if the Attorney General refuses to act within a reasonable time, such as 30 days, and fails to address the issues raised in the Complaint, then the next step would be to ask the Governor to appoint a special prosecutor to look in this matter. I realize this has never been done before. But we have never had an Attorney General refuse to act in a matter involving the recovery of over one billion tax payer dollars before. 

 

As one final point, it is not merely the Attorney General’s duty to enforce State law and act in the public interest. It is also the duty of our Governor and every member of our legislature. I therefore hope that we can work together to find a resolution to this problem which allows our State Treasury to recover the hundreds of millions of dollars in over payments which were improperly given to retro agencies. Regards, David Spring, Director, Fair School Funding Coalition,  springforschools@aol.com

 

Proposed letter from Legislators to the Attorney General

 

November 1, 2009

 

To Rob McKenna, Attorney General of Washington

1125 Washington Street SE, PO Box 40100

Olympia, WA 98504 -0100

 

RE: Complaint and Demand to Enforce RCW 4.16.160, RCW 51.48.260 & WAC 296-17-90402

 

Dear Attorney General McKenna,

Please consider this email/letter to be a complaint and demand that you enforce RCW 4.16.160,

RCW 51.48.260 and WAC 296-17-90402.

 

In a Senate Labor and Commerce Committee hearing on October 2, 2009, the Director of Labor and Industries, Judy Schruke, was asked why she could not recover the full amount of over payments which were improperly given to retrospective rating agencies during the past 17 years. Judy stated that she had been advised by the Attorney General’s office that there is a three year time limit for recover of over payments owed the State.

 

We believed that this advice given by your office of a three year time limit is in error, based upon the plain meaning of RCW 4.16.160, RCW 51.48.260 and WAC 296-17-90402:

 

RCW 4.16.160 Application of limitations to actions by state, counties, municipalities.

The limitations prescribed in this chapter (RCW 4.16) shall apply to actions brought in the name or for the benefit of any county or other municipality or quasi-municipality of the state, in the same manner as to actions brought by private parties: PROVIDED, That, except as provided in RCW 4.16.310, (a statute which applies only to defects in building construction) there shall be no limitation to actions brought in the name or for the benefit of the state, and no claim of right predicated upon the lapse of time shall ever be asserted against the state…

 

RCW 51.48.260 states: Liability of persons unintentionally obtaining erroneous payments: Any person, firm, corporation, partnership, association, agency, institution, or other legal entity, but not including an industrially injured recipient of health services, that, without intent to violate this chapter, obtains payments under Title 51 RCW to which such person or entity is not entitled, shall be liable for: (1) Any excess payments received; and (2) interest on the amount of excess payments at the rate of one percent each month for the period from the date upon which payment was made to the date upon which repayment is made to the state.

 

WAC 296-17-90402 requires that retro employers as a group and non-retro employers as a group fund the same portion of their total claim costs relative to their total premium charges. (If retro groups are not required to refund ALL over payments, then they will have paid a lower proportion of premiums than non-retro groups which is a violation of WAC 296-17-90402).

 

We ask that you correct this error by advising the Department of Labor and Industries that, according to RCW 4.16.160, there is no time limit for recovery of over payments; and according to RCW 51.48.260, and WAC 296-17-90402, the Department of Labor and Industries is required to accurately determine the full amount of over payments made to retrospective rating agencies and collect the full amount of over payments so that, after these over payments are refunded by retro agencies, retro and non-retro agencies will have funded the same proportion of claims relative to their premiums.

 

In addition, we request that you send us a copy of your letter to the Department of Labor and Industries. Thank you for your assistance in addressing this matter.

 

Sincerely,

SIGNATURES OF LEGISLATORS, CC TO GOVERNOR

 

Return to beginning of this Commentary.

 

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When I was unable last week to send my newsletter notices quickly and unable to send emails, I recalled one of my understandings of such a situation.  When registering for college, there were always similar messes, but they always got resolved.  So amidst my frustration, I assumed that I would find a way to resolve the situation. 

 

I began by describing my mess to three people, one of whom directed me to two others.  One of these others, John Bunn was able to direct me to Constant Contact and guide me through setting it up.  So as with college registration, my mess was resolved. 

 

The lesson is that when messes occur, don’t panic - which is often easier said than done.  Assume that a solution will be found and begin looking for it.

 

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